We understand that plans can change. That’s why we’ve made it simple and flexible for you to cancel or modify your order when needed.

Cancellation & Change Window: Act Within 10 Hours

You have a 10-hour window from the time your order is placed to make any changes or request a cancellation.

Why the time limit?
After 10 hours, your order may already be in processing, packing, or on its way to shipping, making changes more difficult.

How to Cancel or Make Changes

Just follow these easy steps:

1. Send an Email
   Contact our support team at [email protected]

2. Include These Details

   • Your order number (found in your confirmation email)

   • A brief note about your request (for example, cancel the order, change the size, color, or quantity)

3. We’ll Respond Promptly
   Our team will confirm your request and process the change, usually within 24 hours. We’ll notify you by email once it’s done.

Helpful Tip
Double-check your order details before contacting us to ensure we can assist quickly and accurately.

Are There Any Fees?

Within 10 Hours
No fees. Cancellations and changes are completely free during the 10-hour period.

After 10 Hours
If your order is already packed or shipped, we won’t be able to make changes. But don’t worry, our return policy will be available once you receive your item.

Need Assistance? We’re Here 24/7

Have questions or need help? Our support team is always ready:

Contact [email protected]
Availability 24/7 Customer Support

Whether it’s updating an order or just checking the status, we’re happy to help.

Why This Policy Works for You

• Flexibility 10 hours to rethink or adjust your order

• No Hidden Fees No charges for eligible changes or cancellations

• Reliable Support Friendly, round-the-clock customer service

Thanks for choosing Pizzlee. We’re here to make your experience enjoyable and worry free. If you need us, just send an email to [email protected] and we’ll take care of the rest.