Refund & Return Policy
We accept returns within 30 days from the date you receive the product. Ensure the item being returned is unused and in the same condition as when you received it.
Returns
To request a return, please contact our customer service team via email at [email protected].
After receiving your return request email, we will provide you with instructions on how to return the item and the return address.
We will cover all return shipping costs.
Refunds
Upon receiving the returned item, we will inspect it. If the product meets our requirements, we will refund the full amount you paid (including the original shipping fees) to the original payment method. If the product does not meet our requirements, no refund will be provided, and the product will not be sent back to you. The refund will be processed within 2 business days.
Replacement
If you receive a defective product or simply no longer want the item, you may request a replacement instead of a refund. Please contact us within 30 days of receiving your order and follow the instructions provided in our response email.
We will cover the shipping costs for replacements.
Contact
If you have any questions, please contact us via email at [email protected].
GET IN TOUCH
Vietnam Office : 19 Duy Tan, Cau Giay, Hanoi, Vietnam
Fulfillment & Logistics : 2248 US-9, Howell Township, NJ 07731, United States
Email : [email protected]
Support 24/7